Frequently Asked Questions
Everything you need to know about shopping at NEXT2NEWGOLF
What kind of condition are the golf clubs in?
Every club at NEXT2NEWGOLF undergoes a multi-point inspection. We categorize our gear into detailed condition grades—from 'Like New' to 'Value'—to ensure you know exactly what to expect when your order arrives.
How long does shipping take?
We typically process orders within 1-2 business days. Standard shipping usually takes 3-5 business days depending on your location, and tracking information will be emailed to you immediately upon dispatch.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return the item in its original condition for a full refund or exchange, minus any applicable shipping fees.
Do you offer trade-ins for my old equipment?
Yes! We have a trade-in program where you can receive store credit for your used clubs. Simply use our online valuation tool to get an estimate and instructions on how to ship your clubs to us.
Are the products authentic?
Absolutely. We have a zero-tolerance policy for counterfeit goods. Our team of experts verifies the serial numbers and physical characteristics of every item to guarantee 100% authenticity.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Affirm and Klarna for larger purchases.